HYPERCIEVE PTE. LTD. — Legal
Terms of Service
These Terms govern access to and use of HYPERCIEVE PTE. LTD. websites and services. Some services are provided by or through licensed program partners and may be subject to additional terms.
OVERVIEW
Terms of Service
By accessing or using HYPERCIEVE PTE. LTD. websites and services, you agree to these Terms. If you do not agree, do not use our services.
References to payment networks are informational only and do not imply endorsement. Cards are issued by licensed program partners in accordance with applicable card network agreements.
ELIGIBILITY
Eligibility
Services are available to businesses that meet our eligibility criteria and complete required verification. We may request documentation for identity, business registration, and ownership structure. Eligibility is determined at our discretion and may vary by region and program partner.
SERVICES
Services
HYPERCIEVE PTE. LTD. provides fintech infrastructure, including card issuance, spend management, and reporting capabilities for business operations through its brand subsidiaries. Features and availability may vary by region and program partner. We do not guarantee availability of any specific feature.
FEES
Fees & Charges
Fees may apply to certain services, transactions, or features. We aim to disclose applicable fees before you confirm actions. Currency conversion fees and third-party charges may also apply. Contact us or review applicable program terms for current fee information.
COMPLIANCE
Regulatory Compliance
We follow applicable regulatory requirements in all jurisdictions we operate. Users must provide accurate information and may be subject to periodic review. We reserve the right to suspend accounts pending compliance review.
PROHIBITED USE
Prohibited Activities
You may not use our services for:
- Any unlawful purpose under applicable law.
- Activity prohibited by applicable law or regulation.
- Fraudulent transactions or misrepresentation.
- Any activity that violates card network rules or program partner agreements.
We may suspend or terminate accounts suspected of prohibited activity without prior notice.
SECURITY
Account Security
We employ industry-standard security measures to protect your information and transactions. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorized access at support@hypercieve.com.
DISPUTES
Dispute Resolution
If you have a dispute, contact support@hypercieve.com in the first instance. We aim to resolve disputes through direct discussion. If resolution cannot be reached, disputes shall be governed by applicable law in the jurisdiction of Singapore.
LIABILITY
Limitation of Liability
To the maximum extent permitted by law, our aggregate liability is limited to fees paid in the twelve months preceding the claim. We are not liable for indirect, consequential, incidental, or speculative damages. Some jurisdictions do not allow certain liability limitations — these terms apply to the fullest extent permitted by applicable law.
CHANGES
Changes to Terms
We may update these Terms from time to time. Continued use of services after changes constitutes acceptance. Material changes will be communicated through the platform or registered email address.
CONTACT
Contact
For questions about these Terms, contact support@hypercieve.com. HYPERCIEVE PTE. LTD. is registered in Singapore.
HYPERCIEVE PTE. LTD. — Registered in Singapore. Financial products and services are offered through licensed program partners and are subject to eligibility, availability, and applicable fees. All applicants are subject to identity and business verification in accordance with applicable regulations. References to third-party payment networks are informational only and do not imply endorsement.