HYPERCIEVE PTE. LTD. — Legal
Privacy Policy
This policy describes how HYPERCIEVE PTE. LTD. and its subsidiaries collect, use, and protect personal information. Some services are provided through licensed program partners and may involve additional privacy notices.
INTRODUCTION
Introduction
We process personal information responsibly and in accordance with applicable privacy and data protection requirements. This policy describes how we collect, use, and protect information in connection with our infrastructure services and those of our brand subsidiaries.
Some services are provided by or through licensed program partners and may be subject to additional privacy notices.
DATA COLLECTION
Information We Collect
Name, address, date of birth, government-issued identification.
Company name, registration details, ownership structure, role.
Transaction records, card usage data, account balances.
IP address, browser type, device identifiers, access logs.
Support interactions, correspondence, and service communications.
DATA USE
How We Use Information
We use collected information to:
- Provide, operate, and improve our infrastructure services.
- Process transactions and manage accounts.
- Comply with applicable legal and regulatory obligations.
- Detect, prevent, and investigate fraud and unauthorized activity.
- Communicate regarding your account and relevant service updates.
- Conduct aggregated analysis to improve platform performance.
SECURITY
Data Security
We employ industry-standard technical and organizational security measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
RETENTION
Data Retention
We retain personal information for as long as necessary to provide services and comply with legal and regulatory obligations — typically a minimum of five years after the business relationship ends, or longer where required by applicable law or regulation.
YOUR RIGHTS
Data Subject Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, object to processing, or receive a portable copy of your personal information.
To exercise these rights, contact support@hypercieve.com. We will respond within the timeframe required by applicable law.
CONTACT
Privacy Inquiries
For privacy-related questions or to exercise your data rights, contact support@hypercieve.com. HYPERCIEVE PTE. LTD. is registered in Singapore.
HYPERCIEVE PTE. LTD. — Registered in Singapore. Financial products and services are offered through licensed program partners and are subject to eligibility, availability, and applicable fees. All applicants are subject to identity and business verification in accordance with applicable regulations. References to third-party platforms are informational only and do not imply endorsement.